Terms & Conditions for SmartStaffMedia
Last Updated: 8th November, 2025
1. Introduction
These Terms & Conditions (“Terms”) govern the use of the SmartStaffMedia website, software, services, and tools (“Services”).
By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree, you must not use the Services.
“SmartStaffMedia”, “we”, “us”, and “our” refer to the business entity operating this platform.
2. Use of Services
You agree to use SmartStaffMedia only for lawful business purposes and in compliance with all applicable laws.
You must not:
Copy, reverse-engineer, or resell our platform without permission
Misuse SmartStaff tools to send spam, harassment, or illegal content
Use automated bots to interfere with our systems
Share access credentials with unauthorized users
We reserve the right to suspend or terminate access if these terms are violated.
3. Accounts & Access
To use certain features (e.g., CRM, AI chatbot, review tools), you may be required to create an account.
You agree to:
Provide accurate information
Maintain the confidentiality of login details
Accept responsibility for all activity under your account
We may refuse or terminate accounts at our discretion.
4. Payment, Subscriptions & Billing
If you subscribe to a paid plan, you authorize SmartStaffMedia to charge the billing method you provide.
All subscription fees are billed in advance (monthly or annually)
Fees are non-refundable unless stated otherwise
Failure to pay may result in suspension or termination of service
Promotional pricing, free trials, or beta access may be revoked at any time.
5. Free Trials, Beta Access & Promotional Use
SmartStaffMedia may offer limited free trials or free onboarding in exchange for feedback, testimonials, or reviews.
By participating, you agree:
Features and availability may change at any time
Trial access may end without notice
Feedback may be used for marketing unless otherwise requested in writing
6. Client Data & Ownership
You retain ownership of all customer data, leads, contacts, and business information uploaded into the platform.
SmartStaffMedia:
Does not claim ownership of your data
Only processes data as needed to provide the service
Will never sell client data to third parties
You are responsible for ensuring that the data you upload complies with privacy laws (e.g., GDPR, CAN-SPAM, PECR).
7. Intellectual Property
All SmartStaffMedia software, tools, content, and branding are the property of SmartStaff Media and protected by copyright and trademark law.
You may not copy, distribute, modify, or use any part of the service beyond the scope of your license.
8. Service Availability & Updates
We strive to provide reliable uptime but do not guarantee uninterrupted service.
We may modify, improve, or discontinue features at any time.
We are not responsible for:
Internet outages
Third-party integrations (e.g., Google, Meta, Twilio)
Loss of data caused by user error or system failure
(though we take reasonable measures to protect data)
9. Limitation of Liability
To the fullest extent permitted by law, SmartStaffMedia is not liable for any:
Loss of revenue or profits
Business interruption or data loss
Indirect or consequential damages
Issues arising from misuse of the tools
Our total liability will not exceed the amount you paid in the past 3 months.
10. Termination
You may cancel your subscription at any time.
We may suspend or terminate access if you violate these Terms or fail to pay.
Upon termination:
You lose access to the platform and stored data
You are still responsible for any outstanding charges
11. Privacy Policy
Use of the Services is also governed by our Privacy Policy, located at:
https://smartstaffmedia.com/privacy-policy
12. Changes to Terms
We may update these Terms at any time. Changes will be posted with a new “Last Updated” date. Continued use of the service means you accept the updated Terms.
13. Governing Law
These Terms are governed by the laws of United Kingdom
Any disputes will be handled in the courts of England and Wales
14. Contact Information
For questions about these Terms or your account, contact us:
📩 Email: [email protected]
🏢 Company Name: SmartStaffMedia
🌐 Website: www.smartstaffmedia.com